Last Updated: January 2026

Dhaka Gaming Terms & Conditions — A complete guide to using our service

Please read these Terms & Conditions carefully before using the Dhaka Gaming platform. This document covers account policies, betting rules, payment terms, bonus conditions, and responsible gaming guidelines — all clearly laid out in one place.

Fully in English Transparent Policies Curacao License January 2026 Edition

Core Policy Pillars

The core principles behind Dhaka Gaming's Terms & Conditions

Full Transparency

Every rule at Dhaka Gaming is written in plain, clear language. No important information is buried in hidden clauses or complex legal jargon.

User Protection

Dhaka Gaming's policies are built to protect every player's interests — covering account security, payment safety, and a firm commitment to keeping your personal information private.

Responsible Gaming

We want every player to game responsibly. Whether you need to set limits, take a break, or seek support, Dhaka Gaming is always here to help.

Fair Payment Policy

All deposit and withdrawal terms are communicated upfront. The process for receiving winnings is straightforward and without delay.

Transparent Bonus Terms

Every bonus offer clearly states its wagering requirements and expiry period. There is no room for misleading terms.

International Standard Regulation

Dhaka Gaming operates under a Curacao eGaming licence. All policies are developed in line with international gaming standards.

Important Notice: By registering on the Dhaka Gaming platform, you are deemed to have read and agreed to these Terms & Conditions in full. For any questions, please contact our support team.

1 General Terms & Conditions

Dhaka Gaming is an online betting and gaming platform operating under a license from Curacao eGaming. By accessing and using this platform, you agree to abide by all the rules, terms, and policies set out herein.

Dhaka Gaming reserves the right to amend or update these Terms & Conditions at any time. Users will be notified of significant changes in advance via email or in-app notification. Continued use of the platform after any update constitutes acceptance of the revised terms.

  • This service is strictly for individuals aged 18 and above.
  • Each individual may register only one account.
  • This platform is designed for entertainment purposes — not as a guaranteed source of income.
  • Dhaka Gaming reserves the right to restrict or discontinue services to users from any country or region.

Before using Dhaka Gaming's services, please ensure you are familiar with the laws and regulations applicable in your country or region. Users are solely responsible for any violations of local law.

2 Account Rules

When registering an account with Dhaka Gaming, you are required to provide accurate and complete information. If an account is found to have been created using false or misleading details, Dhaka Gaming reserves the right to close that account at any time and forfeit the remaining balance.

Each user is solely responsible for the security of their own account. Sharing your login credentials with anyone else is strictly prohibited. If you suspect unauthorised access to your account, contact our support team immediately.

Subject Rules
Minimum Age18 years
Number of accounts per personMaximum 1
KYC Verification RequiredPrior to withdrawal or for transactions of ؊10,000 and above
Change PasswordAvailable anytime, self-managed
Account InactivityA notice will be sent after 12 months of inactivity

For KYC (Know Your Customer) verification, you may be required to submit a copy of your National ID or passport. This information is used solely for verification purposes and is never shared with third parties.

3 Eligibility Requirements

To use Dhaka Gaming's services, the following conditions must be met:

  • Users must be at least 18 years of age. Opening or managing an account on behalf of a minor is strictly prohibited.
  • Accounts must be opened in your own name and for your own use. Placing bets on behalf of others or managing third-party funds is not permitted.
  • It is the user's responsibility to keep all account information accurate and up to date.
  • Anyone whose Dhaka Gaming account has been banned or suspended may not open a new account.
  • Professional athletes, referees, coaches, or anyone directly involved in an event may not place bets on that event.

Registration on Dhaka Gaming is completely free — no payment is required to create an account. If anyone asks you to pay a fee to register, that is a sign of fraud. Please contact our support team immediately.

4 Betting Policy

Once a bet is placed on Dhaka Gaming, it generally cannot be changed or cancelled. However, where the Cash Out feature is available, you may settle the bet early under specific conditions. We strongly recommend verifying all details before placing any bet.

  • Minimum Bet: ৳50 (Sports) and ৳20 (Game Slots).
  • Maximum Bet: Varies by match and game — the maximum limit for each is shown on the betslip.
  • If a match or event is postponed, cancelled, or abandoned, Dhaka Gaming will either refund the stake or settle the bet in accordance with standard rules.
  • If a technical error occurs in odds calculation, Dhaka Gaming reserves the right to void the affected bet.
  • If any attempt to exploit the betting system or an unusual betting pattern is detected, the account may be subject to investigation.
  • In an accumulator bet, a single incorrect selection voids the entire bet — this risk is entirely the user's own.

In live betting, odds can change rapidly, so there may be a slight difference between the odds displayed at the time of placing a bet and the odds at which the bet is actually confirmed. However, Dhaka Gaming always endeavors to confirm bets at the best available odds in the user's favor.

5 Payments & Withdrawals

Dhaka Gaming supports Bangladesh's most popular payment methods — bKash, Nagad, and Rocket. Deposits are typically credited to your account instantly.

Payment Methods Minimum Deposit Withdrawal Time Minimum Withdrawal
BKash৳2005–10 minutes৳500
Nagad৳2005–10 minutes৳500
Rocket৳20015–30 minutes৳500
Bank Transfer৳1,0001–2 business hours৳1,000
  • Withdrawals must always be processed via the same payment method used for the original deposit.
  • Large withdrawals may be held pending until KYC verification is completed.
  • The maximum daily withdrawal limit is ৳50,000 — this limit may be adjusted in special circumstances.
  • Withdrawals may not be approved if deposited funds have not been wagered or played through at least once.
  • If a technical error results in an incorrect amount being credited to an account, Dhaka Gaming reserves the right to correct it.

Please Note: Dhaka Gaming never charges extra fees on deposits. If a deposit is successful but the funds do not appear in your account, please contact support within 24 hours with your transaction reference number.

6 Bonuses & Promotions

Dhaka Gaming regularly offers a variety of bonuses and promotional deals. Each offer comes with its own terms and conditions, which Latest Promotions The page contains the full details. Please read those terms before claiming any bonus.

  • Wagering Requirement: Most bonuses require a minimum wagering amount before a withdrawal can be made — typically 10–30 times the bonus value.
  • Validity: Every bonus has a set expiry date. Any unused bonus balance remaining after that date will be deducted from the account.
  • A user may not claim the same offer more than once, unless explicitly stated otherwise.
  • Bets placed using bonus funds are generally subject to a maximum bet limit — exceeding this limit may result in winnings being forfeited.
  • Dhaka Gaming reserves the right to modify or cancel any promotion at any time without prior notice.
  • If bonus abuse is confirmed, Dhaka Gaming may cancel the bonus balance and any winnings derived from that bonus on the relevant account.

If you have any questions about a bonus, contact our support team before claiming it. Once a bonus has been accepted, Dhaka Gaming's decision on any dispute regarding its terms will be considered final.

7 Responsible Gaming

Dhaka Gaming believes that online betting and gaming is a form of entertainment — not a source of income. We encourage all our users to play responsibly.

The Dhaka Gaming platform offers the following self-regulation tools, which any user can activate at any time:

  • Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
  • Betting Limits: Set a limit on how much you want to wager within a given period.
  • Cooling-Off Period: Option to temporarily suspend your account for any period between 24 hours and 30 days.
  • Self-Exclusion: Option to exclude yourself from the platform on a long-term or permanent basis.

If you believe you or someone you know may have a gaming addiction, please Responsible Gaming Visit the page. Our support team is ready to assist you with complete confidentiality.

Betting should be fun, not overwhelming. If you need help, please reach out to our Responsible Gaming Visit the page or reach out via support chat.

8 Personal Information & Privacy

Dhaka Gaming takes your personal information very seriously. To learn more about how we collect, store, and use your data, please visit our Privacy Policy View page.

  • The information provided during account registration is used for service delivery and identity verification.
  • Dhaka Gaming never sells your personal information to third parties.
  • Usage patterns may be analyzed to improve our services and show you relevant offers.
  • Where legally required, relevant information may be provided to the appropriate authorities.

9 Account Closure & Termination

Dhaka Gaming reserves the right to temporarily suspend or permanently close an account in the following circumstances:

  • Registering using false information.
  • Attempting to abuse bonuses or exploit the system.
  • If a person is found to hold more than one account.
  • If there is suspicion of money laundering or any other illegal activity.
  • Serious violation of the Terms & Conditions.

Users may also request to close their account at any time. In such cases, any available balance in the account can be withdrawn, but all bonus balances will be forfeited.

Withdraw all available funds before closing your account. If you need to recover a real money balance after closure, you will need to contact support.

10 Policy Changes & Dispute Resolution

Dhaka Gaming may update these Terms & Conditions at any time. For significant changes, users will be notified at least 7 days before they take effect.

For any dispute or complaint, please first try to resolve the matter with Dhaka Gaming's support team. We are able to resolve most issues within 72 hours. If a resolution cannot be reached through support, you may file a formal complaint with the Curacao eGaming authority.

In the event of any dispute over the interpretation of these terms, the Bengali language version shall be considered authoritative.

These Terms & Conditions were last updated in January 2026. For any questions, support@dhakagaming.com contact address.

Frequently Asked Questions

Log in to the Dhaka Gaming app or website and go to "Account Settings". From there, look for the "Responsible Gaming" option. This menu lets you set three types of limits: first, a Deposit Limit — set a daily, weekly, or monthly cap on how much you deposit; second, a Loss Limit — define the maximum amount you are willing to lose within a given period; third, a Session Time Limit — set the maximum duration for a single gaming session. Once these limits are activated, they cannot be increased automatically — you can lower them instantly, but increasing them requires a 72-hour cooling-off period. This feature is completely free and can be activated by the user at any time.

There are two ways to temporarily suspend your Dhaka Gaming account. Option one: go to "Account Settings" in the app or website, select "Cooling-Off" or "Self-Exclusion", and choose your preferred break period — options range from 24 hours up to 30 days. During this period, you will not be able to log in to your account. Option two: contact us directly via support chat, let us know you want to temporarily suspend your account and for how long — our support team will action this promptly. Your account will not be reactivated before the chosen period ends. If you prefer a long-term or permanent suspension, that option is also available — in that case, please withdraw any available balance beforehand.
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